Some Omaha residents still waiting for trash service

Some Omaha residents are still having issues with trash collection, two weeks after the new city-wide collection service began.

George Turner lives in the area of 43rd and Erskine and he tells WOWT 6 News that he's not sure the trucks will show up for trash day on Thursday. “So, they were supposed to be here last Thursday to pick it up, we thought maybe they were going to come on Friday, they still haven’t and we’re still waiting."

Turner says his neighborhood has been waiting for about two weeks to get their garbage picked up. "It’s frustrating you can see our trash cans full, my neighbor’s trash cans are full, and we have trash that needs to be picked up."

The trash buildup has Turner thinking about the way things use to be. “The old service was pretty consistent they came on time, only time they didn’t come on the typical Thursdays was when there was a holiday, then they came and picked it up on Friday."

Turner says he's called the hotline to ask for help, but all he hears is music. “When I called, they said that they have higher than normal call volume and I’ve just been on hold, I’m actually on hold with them right now."

When 6 News left Turner's home, he had been on hold for about a half-hour, and garbage in his neighborhood is still waiting to be picked up. City leaders tell 6 News that they hope to have everyone caught up before Christmas.


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