(Omaha, NE) -- A natural gas outage is affecting some north Omaha residents.
Metropolitan Utilities District says their crews are investigating an isolated outage that is affecting customers between 16th Street and the North Freeway, from Locust to Sahler streets. The outage was reported Wednesday morning and MUD tells WOWT 6 News that the outage could last 12 hours. MUD says the outage does not involve a release of natural gas.
Customers with gas meters inside their homes or businesses are advised that they may need to provide MUD with access to their property. A crew will work with customers to gain access to their indoor meter, lock the meter until MUD completes the repair on the system, and then will access the meter again to unlock the meter and relight gas appliances. All customers in the affected area, regardless of where their meter is, will need to allow MUD to enter their property for a safety inspection and appliance relights.
If a crew is unable to gain access to an inside meter, MUD will coordinate with law enforcement to utilize a locksmith. MUD will provide updates on its website.