Parts Of Southeast Nebraska Experiencing 911 Call Outages

Some Nebraskans are experiencing issues when trying to contact 9-1-1. 

The Nebraska Public Service Commission says they've been notified that 911 centers in the Southeast Region of the state are experiencing difficulty receiving 911 calls. The outages were reported in the early morning hours on Wednesday and affect fifteen counties. Counties affected include Cass, Clay, Fillmore, Gage, Jefferson, Johnson, Lancaster, Nemaha, Nuckolls, Otoe, Pawnee, Richardson, Seward, Thayer and York.

Counties are being affected in varying ways, with some not having any issues and others experiencing difficulties.

The following counties have reported issues receiving 911 calls and are currently providing alternate numbers for citizens to call.

County Number to Call:

  • Gage 402-223-4080
  • Jefferson 402-729-2284
  • Johnson & Pawnee 402-335-3307
  • Nemaha 402-274-3139
  • Otoe 402-873-9560
  • Seward 402-643-4578 

The PSC State 911 Department is working with the Southeast Region and its service provider, Windstream, to determine the cause of the outage.


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